"What we've managed to build is the future of behavioral and wellness care."
Rich Francisco
Executive Director
A Message from the Director
Welcome to HealthWest, Muskegon County's community mental health and certified community behavioral health clinic. At HealthWest, we do so much more than provide mental health care; we also provide services in the areas of developmental disabilities, substance misuse, physical health, wellness, and early intervention and prevention. Over time, we have come to know that caring for the “whole person” is the key to wellness and recovery.
We have expanded our community healthcare approach to include integrated quality care, a pathway to a truly bright future for expanding access to behavioral health and prevention services. We can now provide the right level of care to all persons, at the right time and the right place.
Annually, HealthWest serves over 8,000 children and adults with developmental disabilities, mental illness, or substance misuse concerns. Our services are community-based, meeting people in the community where they live, work and play. We have over 400 employees working in the areas of case management, recovery coaches, peer support, clinicians, therapists, crisis response, nurses, and more.
Annual Report
Strategic Plan
Audit Review
Our Mission
To be a leader in integrated health care, inspiring hope and wellness in partnership with individuals, families, and the community.
Our Vision
Building a healthier, more informed, and inclusive community through innovation and collaboration.
Board of Directors
Janet Thomas Board Chair
Marcia Hovey-Wright* Board Member
F. Remington Sprauge, MD Board Member
Cheryl Natte Vice Chair
Charles Nash* Board Member
Thomas Hardy Board Member
Jeff Fortenbacher Board Treasurer
Kim Cyr* Board Member
John Weerstra Board Member
Janice Hilleary Board Secretary
Tamara Madison Board Member
Mary Vazquez Board Member
* Muskegon County Commissioner Interested in joining our board? Click here to apply.
Join our team.
We're always looking for like-minded professionals, clinicians, behavior specialists, and support staff committed to making a difference to their community! *We are a department of Muskegon County, all job postings are listed through the County’s human resources website. Check this site regularly as new positions are posted weekly.
General Inquiries
General Inquiries & Information: 231-724-1111Customer Service: 231-720-3201TTY: 231-720-3280Email: customer.services@healthwest.netReferral/Request for Service Fax: 231-724-4545
Click Here to Access Patient Portal
Locations & Hours
Mental Health Center376 E Apple AveMuskegon, MI 49442View All Locations
HoursMonday–Thursday: 8:00 AM–7:00 PMFriday: 8:00 AM–5:00 PM
In Crisis or Have An Emergency?
24-Hour Help Warm Line: 231-722-HELP (4357)Non-English Help Line: 833-701-064224/7 National Suicide & Crisis Lifeline: Dial or Text 988
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